Reject Reason Definitions

When scanning items into CheckLogic Biz, if an item has a status of Credit Union Review or Needs Action, the reason why the item was not immediately accepted (i.e. "reject reason") is also shown.

• Unable to Read Check Information – Some information on the item, such as the MICR or Routing Number, could not be read. Try rescanning the item. 
• Poor Image Quality – The item's scanned image failed Image Quality Analysis, or there is an error with the image format (invalid image size, invalid image header, etc.). The item must be rescanned. 
• Invalid Check Number – The item's serial number is blank, contains invalid characters, or is too long.  
• Invalid Amount – The dollar amount of the item is blank, or the item has a zero-dollar amount. 
• Item is over Limit – The item's dollar amount is over the limit as defined by your institution.  
• Exceeds Maximum Daily Limit – You have exceeded the maximum daily dollar amount or maximum number of items per day that can be deposited as defined by your institution. 
• Exceeds Maximum Monthly Limit – You have exceeded the rolling 30-day deposit amount limit as defined by your institution. 
• Not Endorsed Properly – No signature endorsement was detected on the item. 
• Possible Duplicate Check – The item appears to be a duplicate of a previously scanned item. 
• Other – Your account requires manual review by your institution. This may be caused by a possible duplicate item that was detected in another account. 
• Customer Edited – The item's check number or dollar amount has been edited by you, the customer. You can still submit the item, but your institution must review it before it can be deposited.